Current as of Jan 2026

Terms of Service

General Terms of Service of EUcalls concerning the use of the website.

The platform https://eucalls.net/ with all its individual platform (hereinafter “the platform” and/or “the platform”) is the exclusive property of the company with the name ” JOIST SINGLE MEMBER S.A.” and the distinctive title “JOIST S.A.”, headquartered in Valtetsiou & Tripoleos P.C. 41336, Larissa, Greece. These Terms & Conditions (“Terms”) govern access to and use of the EUcalls Platform (“EUcalls”, “Platform”, “Services”) https://eucalls.net/ operated by JOIST SINGLE MEMBER S.A. (“JOIST S.A.”, “JOIST”, “we”, “our”, “us”).

By accessing or using the Platform, creating an account, or subscribing to any service, you agree to be bound by these Terms. Specifically, the use of this platform constitutes a declaration of your acceptance and consent to the following terms and conditions and constitutes an agreement that you meet the following conditions of use. In the event that you do not agree with the following terms, you should not proceed to visit and use this platform. The use of this platform assumes that you are an adult, that you have read, understood and accepted the following terms of use, as well as the terms of the Privacy and Personal Data Protection Policy.

Each new entry to the platform requires the visitor/user to accept the above terms again. These terms apply to all material of any form contained on this platform, such as texts, photographs, audiovisual files, sound files, etc. They are also valid and applicable to the accounts maintained by JOIST S.A. on Social Media:

EUcalls Social Media

LINKEDIN
FACEBOOK
INSTAGRAM

1. Definitions

For the purposes of these Terms & Conditions, the following terms shall have the meanings set out below:

“Platform” refers to the EUcalls online platform available at eucalls.net, including all related services, features, and content.

“User” refers to any natural or legal person who accesses or uses the Platform, whether as an individual or as a legal representative of an Organization.

“Organization” refers to any legal person/entity associated with a User account on the Platform.

“Organization Admin” refers to a User authorized to manage an Organization account, including user access, subscriptions, and billing.

“Member” refers to a User who has been added to an Organization account by an Organization Admin.

“Subscription” refers to a paid access plan for the Platform, whether monthly or annual.

“Trial” refers to a limited-time free access to certain paid features of the Platform, where offered.

2. Provider Information

EUcalls Platform is not a service of the European Union authorities and has no legal connection with the European Union authorities. EUcalls Platform is a platform created, provided and operated by:

JOIST SINGLE MEMBER S.A.
Valtetsiou & Tripoleos
41336, Larissa, Greece
Email: info@eucalls.net

3. Scope of Services

EUcalls is an online platform designed by JOIST S.A. in order to inform and support individuals and organisations interested in European funding opportunities. The Platform enables users to:

  • Explore EU funding calls
  • Publish and manage project or research ideas
  • Identify and communicate with potential partners
  • Help to build collaborations and consortia
  • Access subscription-based tools and services

JOIST provides and maintains the Platform but does not act as an intermediary, agent, broker, or representative between users and does not guarantee funding success or partnership outcomes.

JOIST S.A. does not guarantee that platform EUcalls.net and the material contained therein, its other pages and in general the contents of the GUI will be provided continuously without interruption or without errors, nor that any errors and interruptions will be corrected and restored immediately and without delay. JOIST S.A. does not guarantee that platform EUcalls.net or any links to others or the servers used do not contain “viruses” or other files that may cause damage to the user’s files or computer and does not bear any responsibility in the event that this occurs. The user/visitor of the platform EUcalls.net accepts to bear full responsibility for protecting his property, his interests, his computer and his files with technological means of protection of his choice, at his own expense both when using this platform and when using hyperlinks and/or advertisements presented on this platform. The use of this platform and the information it presents is the responsibility of the visitor/user.

The information presented on this platform is intended only for the general information of the visitor/user. For any more specific information and in the event that the requested information is not found, the visitor/user must contact JOIST S.A. at info@eucalls.net

JOIST S.A. reserves the right to temporarily or for a longer period of time interrupt the operation of platform EUcalls.net, partially or completely, especially in the event of a technical failure, or an emergency or force majeure (force majeure cases).

4. Eligibility and User Accounts

4.1 Eligible Users

EUcalls may be used by:

  • Natural persons who are at least 18 years old and legally competent. The visitor/user confirms that he/she has reached the age of 18 and that he/she is capable of any legal transaction.
  • Users acting on behalf of an organization, provided they have the appropriate authority to represent that organization. In the case of an organization/legal entity user, the user confirms that for the possible conclusion of a legal transaction, the legal decisions provided for in the statutes of the legal entity have been taken and that the legal entity is legally represented in the contract.

Users may register either:

  • As individual users, and/or
  • By associating their account with an organization

4.2 Account Registration

To have free access to most services, users must create an account. Users agree to:

  • Provide accurate and complete information
  • Maintain and update their account details
  • Protect login credentials from unauthorized access

Each user may maintain one personal account. Fake, misleading, or duplicate accounts are prohibited.

5. Organization Accounts, Roles, and Responsibilities

5.1 Organization Admin

An Organisation Admin may:

  • Associate an Organization with the Platform
  • Add or remove Members
  • Start or cancel Trial
  • Purchase, manage, upgrade, or downgrade Subscriptions
  • Manage billing and payment details

5.2 Responsibility for Members’ Actions

The Organization Admin is responsible for:

  • Ensuring that Members comply with these Terms
  • Managing access rights of Members
  • All activity performed through the Organization account

JOIST is not liable for disputes between Organizations and their Members.

6. Subscriptions, Trials, and Payments

6.1 Subscription Plans

EUcalls offers different paid Subscription plans, with features and pricing described on the Platform.

6.2 Free Trial

If offered, a Trial provides limited-time access to paid features. Trials may require payment details and may automatically convert to a paid Subscription unless canceled before the Trial ends.

6.3 Billing and Payment

Subscriptions are billed in advance on a recurring basis (monthly or annually), unless otherwise stated. You authorize JOIST to charge your selected payment method for all applicable fees.

6.4 Refunds

Unless otherwise required by applicable law or expressly stated, Subscription fees are non-refundable.

6.5 Price Changes

JOIST reserves the right to modify Subscription fees. Any changes will be communicated in advance and will apply from the next billing cycle.

7. Acceptable Use

Users agree not to:

  • Use the Platform for unlawful purposes
  • Upload or share content that is illegal, misleading, defamatory, infringing, or harmful
  • Attempt unauthorized access to the Platform or other users’ accounts
  • Interfere with or disrupt the Platform’s security or operation
  • Reverse engineer, copy, scrape, or extract data from the Platform except as permitted by law or explicitly authorized

JOIST may suspend or terminate access for violations of these Terms.

8. User Content and Conduct

Users may submit content such as project ideas, profiles, messages, or other materials (“User Content”). Users retain ownership of their User Content but grant JOIST a non-exclusive, worldwide, royalty-free license to host, store, process, and display such content for operating and improving the Platform.

Users are solely responsible for their User Content and ensure they have the necessary rights to post it.

9. Intellectual Property

All Platform content, trademarks, logos, software, and design elements (excluding User Content) are owned by JOIST or its licensors and are protected by applicable intellectual property laws.

No rights are granted except as necessary to use the Platform in accordance with these Terms.

10. Privacy and Data Protection

Use of the Platform is also governed by the Privacy and Personal Data Protection Policy. By using the Platform, you acknowledge that you have read and understood the Privacy Policy.

11. Third-Party Links and Services

The Platform may contain links to third-party websites or services. JOIST is not responsible for the content, policies, or practices of third parties. Access to third-party resources is at your own risk.

12. Disclaimer of Warranties

The Platform and Services are provided “as is” and “as available”. JOIST makes no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, JOIST shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Platform.

14. Termination

JOIST may suspend or terminate your access to the Platform at any time if you breach these Terms or if required for legal or security reasons. Users may cancel their account and/or Subscription in accordance with the procedures provided on the Platform.

15. Changes to Terms

JOIST may modify these Terms at any time. Updated Terms will be posted on the Platform and will apply from the date of posting. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by Greek law. Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts of Larissa, Greece, unless otherwise required by applicable law.

17. Contact

For questions about these Terms, contact JOIST S.A. at info@eucalls.net.